Nursery Club
A cuddles-and-care service available on request for children aged 0 to 3 years.
A certified educator will look after the little ones from 10:00 am to 12:00 pm and from 3:30 pm to 6:30 pm.
Free service, available by reservation only.
Up to 3 children cared for at a time in the dedicated area.
Entertainment Area
A safe and stimulating play area, set up by the professional team at I Giochi di Kim with high-quality equipment designed to support children’s sensory and creative development.
In-Room Amenities
Each room is equipped with a courtesy kit by La Saponaria, a local company that creates organic and sustainable products, ideal for delicate baby skin.
Guests will find a free baby kit in their room, including a toiletry pouch with products for baby and mum:
2-in-1 bath gel for hair and body – baby & mum
Soothing, nourishing cream – baby & mum
Nappy change cream – baby
+ A voucher for a 30-minute massage (including 2-hour access) at the Spa Excelsior by The Longevity Suite at the special price of €75
Upon Request – In-Room Baby Amenities
These items can be requested free of charge when booking and will be ready in your room upon arrival:
Changing table
Baby bathtub
Shower step stool
Cot
Bed rails
Bottle warmer
Bedtime story (a different tale placed on the pillow each evening)
Nightlight
Potty
Toilet seat reducer
Diaper bin (default in all rooms)
Stroller
Baby towels and poncho-style bathrobe
Baby Food Station at the Restaurant (Biberoneria)
Our Biberoneria has been recently renovated and offers a 24-hour self-service station stocked with HiPP organic products—an excellence in baby nutrition.
Available items include:
Sterilizer
Bottle warmer
Sanitizing wet wipes
High chair
Baby cutlery
Nursing pillow
HiPP products: organic baby food, pasta, rice cream, and semolina
Children’s Menu
Available in the dedicated area of the restaurant from 12:15 to 2:00 pm and 7:15 to 9:00 pm.
Bike Rental Service
Child bike seats are available free of charge, on request, for up to 1 hour per day (subject to availability).
“Born to Read” Project (ages 0–3)
A free reading activity service that supports children’s cognitive development and helps parents grow alongside their little ones.
A trained reader will visit the hotel once a week to read to children and families.
Educational material will be available throughout your stay in a dedicated reading corner.
Baby Nautilus Laundry Service
Laundry service tailored to the needs of our youngest guests.
Charlie Welcome Experience
The service includes:
Exclusive welcome by our mascot Charlie, who will personally handle the check-in and escort your family to the room.
A soft Charlie plush toy to take home.
Personalized bedspread with Charlie’s print for the children’s bed, available for use during your stay. (If you'd like to purchase it, it will be available at the price indicated on the tag in the room.)
Colorful helium balloons in the room.
On request, extra charge: €45 per family